From Monday 3rd November 2025, to request an appointment with a GP, please complete the online triage form. You can access the form by clicking the link or via the NHS App.

If you need assistance completing the form, a member of staff will be happy to help.

Please note:

• Reception will no longer be able to book GP appointments in person or over the phone.
• Nursing appointments can still be booked by telephone as usual.

Understanding our appointments

Our practice is here to support your ongoing health and wellbeing. We offer:

Routine appointments for:

• issues that can wait a few days until the next available appointment
• on-going long-term health conditions
• medication reviews
• general check-ups or follow-ups

Urgent appointments for:

• Problems that need attention sooner but are not emergencies
• a new health problem that you haven't told us about before
• worsening symptons that need attention today or soon
• problems you're worried will get much worse if you wait longer

In line with NHS England and UK Government contractual requirements, our practice is making changes to how appointments are accessed and managed.

These changes are designed to help ensure patients are seen by the most appropriate clinician, in a timely and effective way.

We appreciate your support and understanding as we implement these nationally mandated updates.

Get The Care You Need Quicker - Mid and South Essex Integrated Care System