Friends and Family Test Results
NHS Friends and Family
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Friends and Family Test Results For Billericay Medical Practice
Friends and Family Test Results For Billericay Medical Practice
Comments from Patients
- It’s good
- The new appointment system is probably fine once you can access it, but I haven't been provided any instructions on what or how to access it!
- I have wasted 30 minutes trying to make an appointment or fill in a triage form but it isn’t made easy and as yet I still haven’t managed it. Why can’t it just be simple ??? A phone call is so much easier but last time I told the receptionist I was having trouble, I got rudeness and short shift saying I am 70 so should be able to do it !!! Not good enough , still can’t do it ..
- I completed a triage form on the 9th of April 2026. I received a telephone call to arrange an appointment to see a doctor. I was told that because I needed to see a specific doctor I would have to wait until the 1st of June 2026 to see this specific doctor. I accepted the appointment. On the 1st of June I attended the appointment to find that I had been booked to see a different doctor. Now I have to wait over three weeks to see the doctor I had an appointment with on the 1st of June. I would like to know why was I not informed of the change or given an option to rebook with the doctor I need to see.
- Very polite staff.
- Excellent consultation.
- Excellent service.
- Excellent staff.
84.1% of patients would recommend the surgery to friends or family.
We have a Hub service where more appointments are available from 18.30 – 20.00 week days and 09.00 – 17.00 on Saturdays at a local clinic.
Please ring the surgery to make an appointment to see a GP, Nurse or Health Care Assistant at one of the Hub locations.
Page last reviewed: 01 July 2026
Page created: 10 July 2024
Page created: 10 July 2024